Established over 24 years ago, Impression Real Estate is one of Auckland’s premier property and building management companies. Impression Real Estate proudly oversees the management of more than 1,000 properties valued at over $500 million. The Impression team provides range of services including property management and building management services.
Having accumulated more than 2 decades of market experience, the Impression team recognized the need for a strategic evolution.Their objective was to transform the institution into a contemporary company that is well-prepared for the future.
Modern technology with customer at the centre
Complete digital rebranding.
Improved and enhanced digital presence.
Ease of access providing seamless integration between the team, customers and stakeholders.
Duco Consultancy’s agile team efficiently executed their digital and operational strategy.
Digital Creative team collaborated closely with the Impression team, realising their vision into reality by delivering complete digital rebranding that aligns with the company’s future direction.
Custom Applications team delivered an innovative website featuring a dynamic content management system and a real-time data-driven CRM.
Our latest AI development, “AuxiBot,” now rebranded as “Marcia” for Impression, specializes in real estate. Trained on real-time data, this chatbot has become an integral part of Team Impression, providing customers with real-time data and immediate chat support around the clock.
The desired digital transformation has been successfully implemented, enhancing digital presence through web content management systems and SEO initiatives.
- Integration with rental and tenancy management system providing a seamless process for booking property viewings.
- Integration with property listing systems, which now facilitates automatic updates to the new website.
- Our latest development in AI, AuxiBot, was repackaged and customised to our clients specifications where, we renamed it to Marcia, to serve as a 24/7 customer support with real-time data access.
Our partner ship with Duco Consultancy has been a paradigm of seamless collaboration and transformative growth. The team’s meticulous approach was evident from day one, setting the stage for what turned out to be a remarkable journey towards digital metamorphosis and rebranding.
Project and delivery team, who spearheaded the AI bot technology, exhibited a blend of strategic and technical prowess that has now become a hall mark of our digital identity.
The process, from ideation to execution and post-project support, has been remarkably smooth. The outstanding aftercare services by the team have not only addressed our immediate concerns but have laid a strong foundation for a long-term collaborative relationship. Their proactive approach towards resolving issues even before they surface, mirrors the kind of foresight that is rare and invaluable.
This project has not only redefined our digital presence but has also invigorated our team with a forward-looking ethos. We look forward to many more years of fruitful collaboration and continuous digital innovation.
Rishab Kapoor,
CEO
IMPRESSION REALESTATE