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Business Process Improvement

Duco offers a range of services and tools to help customers improve their business processes and operations to achieve sustainable improvements in performance. Duco’s approach focuses primarily on business effectiveness and then improves efficiencies through automation.


Duco’s range of services in this category include and are not limited to;


  • Maturity assessment and benchmarking – process capability

  • Business process analysis and redesign (Level 1 to Level 4)

  • Business process outsourcing – identification of opportunities and advisory services

  • Finance and Operations Transformation services

  • Workplace digitisation and Process automation services

  • Value stream analysis and value improvement

  • Implementation of Lean Agile principles to eliminate waste

  • Root cause analysis of process and operations issues

  • Process alignment to systems and applications

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