Case studies
Digicel Fiji
Digicel Fiji, a leading telecommunications provider, has strategically harnessed AuxiBot generative AI capabilities to enhance their customer service and streamline internal operations. By integrating Auxibot into their systems, Digicel Fiji has simplified information access, boosting efficiency and productivity. Additionally, with its automation features, Digicel has improved support for processes like SIM card activation queries and troubleshooting. This innovative use of AI not only improves customer experiences but also enhances internal workflows, driving significant business growth for Digicel Fiji.
Investment Fiji
Investment Fiji, the country’s key investment promotion agency, partnered with AuxiBot to strengthen its digital front door and better serve local and international investors. With AuxiBot’s generative AI technology, the agency has modernised how it shares investment insights, handles inquiries, and supports internal teams.
Fijian Holdings Limited
Fijian Holdings Limited (FHL) is a leading investment company in Fiji, established in 1984 with the mission of enhancing the economic participation of indigenous Fijians in the nation's commercial sector. The company is fully owned by Fijians and was formed to create opportunities for Fijian communities—including provincial councils, the Fijian Affairs Board, land-owning units, and individual Fijians—to collectively invest in and benefit from the nation's growing economy.
Impression
Established over 24 years ago, Impression Real Estate is one of Auckland’s premier property and building management companies. Impression Real Estate proudly oversees the management of more than 1,000 properties valued at over $500 million. The Impression team provides range of services including property management and building management services.
ITM
Independent Timber Mer chant s Cooperative Ltd. (ITM) brings together over 90 owner - operated stores across the country. Their support office is based in Auckland and works to improve the channel between suppliers and stores, leveraging the combined power of the stores to bring pricing and other benefits to members of the cooperative. The implementation of an industry-leading MDM is key to improving that channel . In the Stibo STEP SaaS product ITM has found the leading MDM they were looking for. And in Duco Consultancy they have found an implementation partner that has quickly earned a reputation as a trusted 'safe pair of hands.'
The Warehouse Group
The Warehouse Group is New Zealand's largest retail company, comprised of several subsidiaries, including their flagship brand 'The Warehouse'. 'Warehouse Stationery' and 'Noel Leeming'. After years of growth, they are embarking on a modernisation program to enable their IT platform to continue to support that growth. In the last 24 months, Duco Consultancy has become one of TWG's trusted implementation partners, as well as becoming New Zealand's main delivery partner for Stibo solutions.
Torpedo7
Torpedo7, a leading outdoor retailer, implements the best-in-class, modern Microsoft Dynamics 365 and Azure solution to support their end to end business operations and customers' experience. Trailblazing Success: Torpedo7's Journey with Microsoft Dynamics 365 and Azure - Revolutionizing Outdoor Retail Operations and Customer Experiences
Metcash
Metcash Ltd, a A$15B Wholesale and Distribution company (Food, Liquor and Hardware) in Australia engaged Duco Consultancy to deliver an end-to-end ERP (D365) transformation initiative for its Liquor business in New Zealand in 2017
OfficeMax NZ
Fastest implementation of stibo systems enterprise platform (step) SAAS solution for MDM in New Zealand. Successfully consolidating master data management into one system, enabling optmisation and standardisation of processes required to significantly improve efficiency and data accuracy.
Heckenberg Reality Group
Heckenberg Realty Group (HRG) is a real estate firm helping their clients to make the best choice in buying and selling real estate properties.​ HRG Sales Team is known for providing clients with accurate and up to date real estate market information, sound advice based on skilled analysis and thus fostering long term relationships.​ In Order to ensure highest quality of service to their clients, HRG is always looking to explore new technology in order to make selling & buying process of real estate cost effective, simple and faster.
HRG – Custom Website
Jimmy Heckenberg is one of the most well-recognized real estate agents in both the Beverly Hills and Westside areas, with over $1.6B in total sales. His top-producing team, The Heckenberg Realty Group, distinguishes itself from others through its unyielding reliability in everything they do. With Jimmy's sharp and quick mentality, he has earned a reputation as one of the leaders in the residential real estate industry.
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